Contact Us
Have questions about student placements, recruiter partnerships, upskill programs, or need assistance deleting your account? Our team communicates exclusively via secure electronic mail.
General & Corporate
For corporate alliances, institutional tie-ups, college outreach, and general queries.
Student & Course Help
For resume support, capstone projects, course enrollments, and placement queries.
Privacy & Data Deletion
For user data eradication, account deletion requests, and Google Play compliance.
Steps to Delete Your Account and Associated Data
In strict accordance with Google Play Store policies and international data protection laws, GoTechPlace gives users complete ownership over their account and personal information. You can permanently request the deletion of your account and all associated data at any time through our mobile apps or via direct electronic mail.
GoTechPlace Student App
In-App Account Deletion Steps (Code Verified)
- 1Launch the GoTechPlace Student app on your Android or iOS device and sign in.
- 2Tap the Profile tab in the bottom navigation bar to open your Student Profile.
- 3Scroll down to the "Account Security & Governance" section card.
- 4Tap on the "Delete Student Account" card (labeled "Permanently erase profile, course enrollments, applications, and bookings").
- 5On the confirmation modal, review the notice ("THIS ACTION IS PERMANENT AND CANNOT BE UNDONE") and tap "Continue to Verify →".
- 6Enter the 6-digit SMS OTP verification code sent to your registered mobile number.
- 7Tap the danger button "DELETE ACCOUNT PERMANENTLY". The backend Cloud Function (
executeAccountDeletion) permanently purges your account, profile, course progress, bookings, and Auth credentials, and immediately terminates your session.
GoTechPlace Business App
Recruiter / Employer Account Deletion Steps (Code Verified)
- 1Launch the GoTechPlace Business app and sign in with your employer credentials.
- 2Tap the Profile tab in the bottom navigation bar to open your Organization Profile.
- 3Scroll down to the "Account Governance" section card.
- 4Tap on the "Delete Employer Account" card (labeled "Permanently erase organization profile, close job postings, and delete auth credentials").
- 5On the confirmation modal, review the notice ("THIS ACTION IS PERMANENT AND CANNOT BE UNDONE") and tap "Continue to Verify →".
- 6Enter the 6-digit SMS OTP verification code sent to your registered phone number.
- 7Tap the danger button "DELETE ACCOUNT PERMANENTLY". All posted jobs are immediately closed with business contact information scrubbed, company records and credentials deleted, and you are signed out.
Request Deletion Without Installing the App (Web & Email Request)
If you have uninstalled the app or lost access to your device, you do not need to reinstall the application. You can simply dispatch an email to info@gotechplace.com with the following details:
Account Deletion Request - [Your Registered Phone Number]Our data protection team will verify identity via SMS or phone verification, and your account records will be permanently eradicated within 7 to 30 days.
Types of Data Deleted vs. Retained
Full breakdown of data disposition in compliance with Google Play Store Data Safety requirements:
- Authentication Account: Firebase Phone Auth user credentials (UID), phone records, and tokens.
- Profile Documents & Subcollections:
users/{uid}(including recursive deletion ofbookings,enrollments,devices,savedJobssubcollections), as well asstudents/{uid}andclients/{uid}documents. - Uploaded Files & Media: All student resumes (PDF), credentials, and portfolio files stored in Firebase Cloud Storage.
- Applications & Inbox Notifications: Candidate applications in the
applicationscollection and inbox items innotifications. - Employer Listings: Business jobs in
jobsare set tostatus: 'closed'with recruiter contact details (email, phone, apply URL) permanently scrubbed. - Device Push Tokens: FCM registration tokens and device analytics linkages.
- Financial Invoices & Tax Records: If monetary payments occurred (such as project booking or course enrollment fees), transaction invoices are preserved under Indian taxation laws (GST Act, 2017) solely for mandatory statutory audit compliance.
- Strictly Isolated: Retained records are kept in encrypted archive storage, completely disconnected from active operational services, and never used for marketing.
Retention Periods & Processing Timelines
• In-App Requests: Authentication access is revoked immediately upon user confirmation. Operational Firestore records are purged within 24 to 72 hours.
• Email Requests: Deletion requests emailed to info@gotechplace.com are verified and completely executed within 7 to 30 business days.
• Rolling Backups: Disaster recovery snapshots overwrite on a standard rolling 30-day lifecycle, after which all remnant traces are permanently destroyed.
Send Us an Electronic Inquiry or Request
Fill in the details below to dispatch your message or account deletion request directly to our governance team at info@gotechplace.com.